HBO Max Customer Service Contact

What Is HBO Max?

HBO Max is an on demand streaming service owned by AT&T through the WarnerMedia Direct subsidiary of its WarnerMedia. HBO Max is a bundle of all HBO’s premium TV shows and movies, s well as additional programming from the Warner Media library. The service first launched in the United States in 27 May of 2020. The cost of HBO Max subscription is $14.99 per month, which is more expensive as compared to other streaming packages. HBO Max is free for AT&T customers who already subscribe to HBO. HBO Max is accessible only in the U.S. and certain U.S. territories.

HBO Max Contact Information

Below is the contact information of HBO Max:

HBO Max Website: https://www.hbomax.com/
HBO Max Help Page: https://help.hbomax.com/
HBO Max Feedback Form: https://help.hbomax.com/Feedback
HBO Max Phone Number: 1 855 442-6629
HBO Max Twitter Account: https://twitter.com/HBOMaxHelp
HBO Max Contact Form: https://help.hbomax.com/ContactUs
HBO Max Hours Of Operation: 24 Hours

Why Do You Need Help For HBO Max?

Most of times you came across such issues which you have no idea how to fix. At that time you need the help of customer support team who will guide and help you in fixing the issue. The same thing is in the case of HBO Max. Most common issues that mostly HBO Max users faces are listed below:

Sign Up And Sign In Issue
How do I cancel my subscription or trial?
Change a TV provider subscription
How to add, manage and switch profiles
How to download shows and movies
Manage devices using your account
Streaming Issues
HBO Max loads slow, buffers, or pauses
Fix sound issues
Service Error. What should I do?
Streaming on too many devices
‘Content Not Available’ message
I’m getting an HDCP error
‘Not in Service Area’ message

Best Ways To Contact HBO Max Customer Support

If you face any kind of trouble and have any query related to your HBO Max streaming services, you can take help from HBO Max customer representative. To contact them, first you need to visit the HBO Max Contact Us page. Choose a topic from the listed topics which describes your issue.

Sign Up & Sign In
Using HBO Max
Account & Billing
Troubleshoot & Fix

Now you will get four contact options: chat, text, phone and email. You can select any of them as per your ease. Below we have listed all the ways in a descriptive way.

HBO Max Customer Service Phone Number

If you want to directly talk to the customer representative of HBO Max, then you can call them on their helpline number: 1 855 442-6629. There are two options provided by HBO Max weather you can call them or they will call you. To receive a call from an HBO Max customer representative do the following steps.

Go to the Contact US Page.
Choose the Topic.
Go to the phone option and click on Call Us.
Enter your number on which you want to receive calls.
Also enter the time at which time you want to get a call from customer representative.
Click on Call Me.
You will receive a call from one of HBO Max agents under one hour or the specific time you have mentioned.

Text

You can also text your query and also get a text back on your number provided by you. To get a text from HBO Max customer support team, do the following steps:

Go to the Contact Us Page.
Choose the topic of your issue.
Go to the Text option.
Click on the Text Us.
Enter your number on which you want to receive answers to your query in text form.
Click on the Send Me a Text.

Chat

Chat option is one of the best and recommended by HBO Max experts to get answers of your queries quickly. To start live chat with an HBO max agent just do the following steps.

Go to the Contact Us Page.
Choose a Topic.
Go to the Chat option.
Click on the Lets Chat.
A chat window will open your screen.
Now you can start your chat with HBO Max agent.

Note: You may need to wait for some time, till someone agent connect with you due to rushing hours.

Email Customer Support

HBO Max also provides Email Customer Support services. You can send your comments or questions through email contact form. To send your query through the email contact form, just do the following steps.

Go to the Contact Us Page.
Choose a topic.
Go to the Email option.
Click on the Email Us.
The Email Customer Support form will open on your screen.
Fill out the form.
Enter your First Name and Last Name.
Enter your Email
Select a device from the list on which you are facing issues.
Choose a topic from the list, which describe your issue.
Enter your issue in brief in a text box with details.
Attach screenshot of your problem for reference if any.
Fill out the captcha and click on the Submit button.

Note: Please be sure to add support@hbomax.com to your email contacts so you receive our response.

Twitter

Like YouTube TV, HBO Max also has their official account on Twitter where they tweet about latest updates and services. HBO Max Twitter support available for 24*7 hours. If you have any kind of issue just tweet @HBOMaxHelp for help.