Getting an unauthorized YouTube TV Charges subscription can be frustrating and alarming. This issue can arise due to several reasons from subscription overlaps to billing errors. If you have noticed YouTube TV double charges on your subscription, then follow our guide to find out the possible reasons behind it and how to resolve this issue quickly.
What Can you Consider an unauthorized YouTube TV Charges?
Unauthorized YouTube TV charges refer to the transactions made on your YouTube TV account that you either did not allow, subscribe or purchase, such as the account that accidentally recharged, duplicates, etc. An unauthorized YouTube TV transaction will show up on your credit card or bank statement, and you will have to deal with unauthorized charges immediately.
What should you do with YouTube TV Double Charges?
If you suspect that you’ve been double charged for YouTube TV, follow these steps to resolve the issue quickly:
- Review Your Billing History: The first step is to check your YouTube TV account’s payment history. Go to the “Billing” section in your account settings and look at recent charges. Compare them with your bank or credit card statements to see if there are actual duplicates.
- Check for Multiple Subscriptions: Make sure you don’t have multiple active subscriptions on different Google accounts. Log into any other Google accounts you use and check for YouTube TV subscriptions under each account.
- Clarify Subscription Changes: If you’ve recently changed your subscription plan, check whether you were charged for the old plan and the new one within the same billing cycle. Sometimes, overlapping charges can happen if the upgrade wasn’t timed correctly.
- Contact YouTube TV Support: If you can’t find an explanation for the double charge, it’s time to reach out to YouTube TV customer service. They can investigate the issue further and clarify whether it’s a mistake or a valid charge. In many cases, they will offer a refund if the charge was accidental.
- Request a Refund: If you’ve identified a duplicate charge, contact support to request a refund. YouTube TV is known for resolving billing issues quickly and efficiently, and refunds are typically processed within a few business days.
How Can Prevent If YouTube TV Charged Me Twice ?
- Strengthen your account security: Using a strong password and two-factor authentication on your YouTube TV account will protect your account from any unauthorized use.
- Bill Check and Monitor: If you haven’t already, check your bank statement or credit card statement for charges that are over the last months that utilize good note-taking to track.
- Update your account payment information: If payment information is wrong, I recommend fixing this once you have dealt with any unauthorized charges.
When to Call YouTube TV Support
If you have multiple US dollar charges from YouTube TV, especially if you’ve tried and failed to resolve the issues on your own, it’s essential to contact YouTube TV customer support. We would suggest calling YouTube TV phone support to get assistance with billing.
Discovering double charges for YouTube TV can be pretty worrying, but solving the issue is fairly easy if you act fast. Regardless of whether you have been billed twice or somebody else has charged you, YouTube TV support should be your first call. Don’t forget to monitor your account and better protect your information to prevent future problems.
FAQs
Check on your YouTube TV account your billing history. In case there are two similar charges in the same period, you are likely to have been charged twice. You can refer this to customer service staff to have it resolved.
To dispute an unauthorized charge, you must reach the YouTube TV support with as much information about the charge as possible, and the support team will guide you through the process of disputing the charge.
Yes, if a charge is discovered to be unauthorized during the investigation, YouTube TV will pay back the charge. To file a claim, you can contact YouTube TV support.
YouTube TV generally solves billing disputes within a few business days. They could, however, require additional documentation to expedite their response.
If YouTube TV can’t solve the problem, you may need to call your bank or credit card company directly and report the error. They will likely be able to assist you further in recovering your money.
YouTube TV may place your account under temporary suspension if it suspects you and your payment method of engaging in suspicious activity. However, finding a solution to the problem as soon as possible is what prevents long-term suspension.
Add security such as two-factor authentication to your account, so that it doesn’t allow unauthorized charges, and monitor your account frequently for any suspicious activity.
Cancel YouTube TV through your account settings. However, if they won’t stop even then, report those unauthorized charges to customer support and have them resolve the issue.